Dishloom Support
For help with your account, billing, a subscription, privacy, or a recipe import, email support@dishloom.com. We reply by email.
When you report an import problem, include the import job identifier shown in Dishloom. Never send passwords, verification codes, or payment-card information.
Help inside the app
- On iPhone or Android, open More, then Help & feedback to send us a message. We reply right there in the app.
- On the web, open Settings, then Support.
Common questions
What can I import?
Links from TikTok, Instagram, YouTube, Pinterest, Facebook and recipe websites, photos and screenshots, cookbook pages, pasted text, documents, and audio or video files. Videos can be up to 5 minutes long.
How do I manage or cancel my subscription?
A subscription bought in the iPhone app is managed in your Apple Account subscriptions, and one bought in the Android app in Google Play subscriptions. A subscription bought on the web is managed in Dishloom under Settings, then Manage subscription. Deleting your account does not cancel a store subscription.
I can’t sign in
Use Forgot password to reset an email password. If you signed up with Google or Apple, sign in with the same provider.